What is your turnaround time?
Our lead time is 5 - 7 working days.
UK customers - items are sent out via Hermes/evri standard delivery which usually arrives within 2/3 days.
European and International customers - we send our parcels using Royal Mail international tracked service.
PLEASE MAKE SURE TO LEAVE US YOUR CONTACT PHONE NUMBER FOR TRACKING PURPOSES UPON PLACING YOUR ORDER.
International customers are responsible for all import/customs/local tax fees that may be incurred upon receipt of your package.
If you are returning an item from outside the UK, please clearly mark the package 'RETURNED GOODS' otherwise customs charges could be incurred which will be deducted from your refund.
My package is late....
UK delivery - if you've been waiting a week from dispatch, please get in touch.
International delivery - we are still seeing some delays, please get in touch if your international delivery hasn't arrived within 3-4 weeks.